Compliance & standards: how ResiAX supports your responsibilities

A major reform of private tenancies in England. The main tenancy reforms came into effect on 1 May 2026. Rather than summarising the whole Act, landlords and agents should work from official guidance — ResiAX focuses on the communication, records and issue history that day-to-day tenancy management now depends on.

Current guidance requires electrical installations to be checked at least every five years by a qualified person, with report and record obligations. The 2025 amendment regulations extended requirements to the social rented sector: for social tenancies granted before 1 December 2025, the regulations came into force on 1 May 2026, with transitional inspection requirements before 1 November 2026.

The current Regulator of Social Housing consumer standard covering safety and quality of homes, in force since 1 April 2024.

Phase 1 came into force on 27 October 2025, covering emergency hazards and significant damp and mould hazards. Phase 2 comes into force on 30 November 2026, extending significant-hazard requirements to areas including excess cold, excess heat, falls, structural collapse, fire and explosions, electrical hazards and domestic hygiene.

STAIRs give social housing tenants rights to access information about their homes and landlord performance. Implementation is phased: proactive-publication requirements apply from 1 October 2026, and individual information-request requirements apply from 1 April 2027.

A Regulator of Social Housing consumer standard on how landlords communicate, involve residents and remain accountable. A revised standard takes effect on 1 October 2026.

A new Regulator of Social Housing standard on the competence and conduct of staff delivering housing services, taking effect on 1 October 2026.

The Complaint Handling Code has been statutory since April 2024, setting expectations for how member landlords handle complaints. Using ResiAX does not guarantee compliance with the Code.

Regulator of Social Housing requirements for collecting and reporting tenant satisfaction measures.

Frameworks such as Arnstein's Ladder of Citizen Participation, the MHCLG Residents Panel, HACT and the National Housing Federation's Together with Tenants describe good practice for genuine resident participation in social housing. They are design influences for ResiAX, not regulatory requirements.

The Building Safety Act establishes a regulatory framework for higher-risk buildings, requiring accountable persons to demonstrate safety and manage risks throughout the building lifecycle.

The Golden Thread is the information that allows someone to understand a building and the steps needed to keep it safe. It is broader than the ResiAX resident evidence layer — ResiAX does not provide Golden Thread compliance.

Residents own their account and records. Sharing is purpose-specific: a provider relationship does not automatically grant access to private resident records.

Good data governance ensures information is accurate, secure, appropriately shared and used ethically.

ResiAX is designed as an enhancement layer rather than a replacement for existing housing, property or repairs systems. Specific integrations are scoped and verified individually — no named system should be assumed to be already supported.