Early access is open

Resident Early Access Pilot

Register to start using ResiAX and help shape a clearer way to organise housing issues, evidence and communication.

Two ways to take part

Early access is open. Structured pilot support is limited.

Open to register

Resident early access

Open registration that lets you create or connect an account and start using ResiAX.

  • Browser-based access — nothing to install
  • No charge during the pilot period
  • Organise a current or recent housing issue
  • Access to available early features
  • Product updates as new features arrive
  • Optional feedback — only if you want to
Limited · confirmed separately

Supported eight-week cohort

A smaller group of approximately 10–20 residents who receive:

  • Founder-supported onboarding
  • Scheduled check-ins across the eight weeks
  • Closer help using ResiAX on a real issue
  • Opportunities to test and influence features
  • Structured feedback participation

Registering for early access does not automatically confirm a place in the supported cohort. We will contact residents separately about the supported cohort.

Who it's for

Social rentersPrivate rentersShared ownersLeaseholdersAdults with a current or recent repair, damp, safety, complaint, communication or related housing issueResidents who want a clearer way to organise informationPeople interested in giving optional feedback

You don't need to prove how serious your situation is — if a clearer record would help you, you're welcome.

The core journey

What ResiAX helps you do

From the first report to the latest response, ResiAX helps you keep the issue, evidence and communication connected.

Step 1

Capture and organise

Record repairs, complaints, photographs, documents, calls, appointments and notes in one place.

Step 2

Build evidence and continuity

Create a dated history so you don’t have to reconstruct the issue every time someone new becomes involved.

Step 3

Understand and communicate

Use the information you’ve gathered to create clearer reports, updates and letters, with guidance on possible next steps.

Step 4

Share and track on your terms

Choose what to share and with whom, then keep a record of responses, appointments, actions and outcomes in your own account.

Capture → Build → Understand & communicate → Share & track

What happens after you register

  1. 1

    Submit the short registration below.

  2. 2

    Continue securely to the ResiAX app.

  3. 3

    Create or connect your resident account.

  4. 4

    Start the early-access onboarding journey.

  5. 5

    Tell us if you’re interested in the supported cohort.

  6. 6

    Receive separate confirmation if selected for the supported cohort.

Trust and control

  • Registering will not affect your tenancy.
  • Your landlord is not contacted without your permission.
  • You choose what to share and who sees it.
  • Sponsorship never grants access to your private records.
  • Your account and records remain yours.
  • Private details are never exposed in public links.
  • ResiAX is not an emergency service or legal representative.

A founder-supported pilot

Shakirah Akinwale, Founder

“I'm building ResiAX with residents, not just for them. During early access I'll be available through pilot support sessions to hear what's working, help you use your ResiAX record effectively, and understand where residents still need better support.”

— Shakirah Akinwale, Founder

  • Bookable support sessions during the pilot
  • Office hours and group clinics where useful
  • Practical help focused on your record and how to use ResiAX well

ResiAX can help you organise information, prepare questions and understand which records may be useful. We do not replace a solicitor, surveyor or other regulated professional where specialist advice is required.

Frequently asked questions

Register for the resident early access pilot

A short registration — a couple of minutes at most. You can continue straight into ResiAX afterwards.

Is the issue current or recent? *
Who might you choose to share information with? (optional)
Support interest

What kind of support would be useful? (optional — pick any)

You don't need to know exactly what help you need — this just tells us where support matters most.

Supported cohort interest

Interested in the supported eight-week cohort? (optional)

A smaller group gets founder-led onboarding and short feedback check-ins. Places are limited and confirmed separately.

Your information is confidential. It will not be shared with your landlord without your permission. We use it to support your participation and improve ResiAX. See our Privacy Policy.

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